
Mission Critical Services(POCSTARS-MC)
Enable Life-saving Actions
POCSTARS-MCX is a 3GPP-compliant mission-critical communications solution built on LTE/5G networks. It delivers ultra-reliable, low-latency voice, video, and data services via high-priority QCI-level channels, while supporting seamless evolution toward NGN architecture. The system integrates MCPTT, MCVideo, MCData, and a unified dispatch console—enabling real-time communication, centralized command, and rapid coordination in high-stakes operational environments. By breaking down device and network silos, it ensures secure, unified collaboration across teams, terminals, and regions. Engineered to meet the highest standards of reliability, security, and interoperability, POCSTARS MCX supports large-scale, multi-agency deployments and seamless cross-network integration. It is ideally suited for public safety, emergency response, transportation, energy, and other critical sectors that demand always-on communication.

Standard Features

MCPTT (Mission Critical Push-to-Talk)

MCVideo (Mission Critical Video)

MCData (Mission Critical Data)

MCDispatcher (Mission Critical Dispatcher Console)
Voice Services
- Full-duplex Private Call
- Half-duplex Private Call
- Voice Group Call
- Emergency Private Call
- Emergency Group Call
- Emergency Alarm
- Ad-hoc Group Call Management
- Floor Control
- Priority
- Group Chat
- Group Broadcasting
- First Call Response
- Position Location
- Call Queueing /Forwarding /Hold
Video Services
- Full-duplex Video Private Call
- Video Group Call
- Video Broadcast Call
- Video Group Chat
- Emergency Private Call
- Emergency Group Call
- Ad-hoc Group Call Management
- Transmission Control
- Video Pushing/Live Streaming
- Ambient Monitorring
Data Services
- Point-to-point SDS
- Group SDS
- Emergency Point-to-point SDS
- Emergency Group SDS
- File Distribution
- File Storage
- Emergency Alarm
- Ad-hoc Group Management
- Dialogue Management
- Enhance SDS Management
- Data Transmission Control
Dispatcher Services
- Black and White List
- Remote Private Call
- Remote Group Call
- Ambient Listening & Monitoring
- Group Broadcasting
- Group Switching
- Video Pushing & Live Streaming
- Override/Interrupt
- Audio and Video Recording
- Video Callback & Forwarding
- Message Pushing
- GIS Management

POCSTARS Enhanced Features

Seamless Voice Terminal Integration
Delivers unified scheduling and real-time coordination across IP phones, radios, landlines, and softphones—ensuring interoperability across fixed and mobile, wired and wireless endpoints.

Vendor-Agnostic Video Integration
Integrates with mainstream surveillance systems using open standards, enabling flexible access to live video streams across multi-brand cameras—without vendor lock-in.

Integrated HD Video Conferencing
Enables low-latency video meetings with screen sharing, file transfer, session recording, and remote participation via mobile devices, fixed cameras, or dispatch consoles.

High-Precision Hybrid Positioning
Combines 3D map modeling with multi-mode indoor/outdoor technologies—GPS, Bluetooth, UWB, Wi-Fi—to deliver centimeter-level accuracy for real-time personnel tracking in high-demand operational contexts.

Lossless Communication
Ensures data delivery even in abnormal situations like terminal offline status, failures, or temporary network disconnections. Messages, files, short videos, and broadcasts are reliably received once the terminal is back online.

Unified Device Management
Centralized platform for device configuration, enabling automated client updates and version upgrades. Enhances maintenance and operational efficiency while reducing management overhead.

Future-Ready Ecosystem Compatibility
Accommodates evolving operational needs by supporting both 3GPP and non-3GPP endpoints—including drones, XR headsets, and wearables—enabling long-term scalability without infrastructure overhaul.
Value and Advantages

Unified Platform to Reduce System Fragmentation
The MCX core and converged communication modules are tightly integrated into a unified architecture—eliminating the need for separate systems and reducing operational complexity and maintenance overhead.

Future-Proof Architecture with Broad Interoperability
Fully aligned with 3GPP standards and designed for future evolution, POCSTARS MCX integrates seamlessly with legacy LMR systems, hybrid public-private networks, and third-party platforms—maximizing infrastructure reuse and long-term ROI.

Engineered for Stability in Mission-Critical Environments
Deployed on a mature, resilient architecture with high availability and anti-interference capabilities, POCSTARS MCX ensures uninterrupted, always-on communication in high-risk and high-demand operational settings.
MCX serves as a critical enabler for industries requiring robust and dependable communication, ensuring seamless collaboration and operational efficiency in mission-critical environments.
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