After-sales Service
Standard Services
We provide 24/7 year-round support with multiple service options to ensure your peace of mind:
Hotline Support:
Our service hotline (400 889 0961) is available around the clock to answer customer inquiries, respond quickly to consultations, and handle feedback on issues.
Operations and Maintenance (O&M)
Our O&M services are designed to ensure the long-term stability and optimal performance of your system:
System Monitoring:
Real-time monitoring of system status enables early detection of performance anomalies and potential faults, ensuring stable and reliable operation.
After-Sales Service Policy
At the core of our after-sales commitment is "24/7 year-round responsiveness."
Through our hotline (400 889 0961), customers can reach us at any time. Our after-sales team responds promptly, coordinating resources—such as remote support or on-site service—based on the issue type to ensure timely resolution.
This unwavering service reliability strengthens customer trust and satisfaction while providing robust support for continuous business operations.
