Standard Services

We provide 24/7 year-round support with multiple service options to ensure your peace of mind:

Hotline Support:

Our service hotline (400 889 0961) is available around the clock to answer customer inquiries, respond quickly to consultations, and handle feedback on issues.

Online Technical Support:

Leveraging remote network technologies, our team assists customers with technical troubleshooting, parameter adjustments, and other operational challenges—delivering timely and efficient solutions.

On-Site Technical Training:

Our professional technicians offer on-site training, covering system principles, operations, and maintenance to enhance the technical capabilities of your team.

End-User On-Site Training:

Tailored for end-users, this training focuses on practical system operations and important usage considerations, ensuring customers can operate the system proficiently, improving both user experience and operational efficiency.